Selling
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1
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after-sales service |
n.
service that continues after a product has been sold
[eg: repairs etc] |
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2
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buyer
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n.
1 any person who buys anything 2 a person
employed by a firm to buy |
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3
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client
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n.
a person who buys services from a lawyer, architect or
other professionals |
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4
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close
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v.
to finalise a deal or sale; to make a sale |
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5
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cold call
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v.
to telephone a prospect without previous contact -
also n. |
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6
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customer
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n.
a person who buys goods or services from a shop or
business |
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7
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deal
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n.
a business transaction - also v. dealer
n. |
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8
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discount
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n.
a reduction in the price; a deduction [usually expressed
as a percentage (%)] |
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9
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follow up
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v.
to continue to follow persistently; to maintain contact
[eg: after a lead] |
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10
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guarantee
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n.
a promise that a product will be repaired or replaced
etc if faulty - also v.
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11
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in bulk
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in large
quantity, usually at a lower price |
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12
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lead
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n.
useful indication of a possible customer to be followed
up |
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13
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objection
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n.
a reason given by a prospect for not buying - to
object v. see overcome
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14
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overcome
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v.
[-came, -come] to overcome an obj-ection
to show an objection is invalid |
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15
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product
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n.
something made and usually for sale - to produce
v. see service |
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16
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prospect
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n.
a possible or probable customer; prospective customer
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17
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representative |
n.
sales representative person who represents &
sells for a firm; salesperson |
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18
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retail
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v.
to sell in small quantities (as in a shop to the public)
- also n. see wholesale
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19
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service
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n.
work done usually in return for payment - to serve
v. see product |
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20
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wholesale
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v.
to sell in bulk (as to a shop for resale to the public)
- also n. see retail
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